Kuehne + Nagel launches AI-enabled etrucKNow in Asia Pacific

July 9, 2019: Kuehne + Nagel has launched AI-enabled digital freight platform etrucKNow.com that offers customers a faster way to book trucks and an easier way for carriers to unlock business opportunities.

The technology-led platform is being launched in Thailand first, a market where the road freight industry is projected to grow to a market size of over $31 billion by 2023. Developed by KPMG Digital Village, etrucKNow will eventually be rolled out across 2019 and 2020 to India, Vietnam, Singapore, Malaysia, New Zealand and Australia.

Chellan Ganesan, vice president of overland for Kuehne + Nagel South Asia Pacific said, "etrucKNow.com is an easy-to-use web application designed and developed based on customers' needs and market trends. We are very excited to be able to shape the future of the overland business here in Asia."

With etrucKNow, shippers get access to a simplified quotation and comparison process. Once shipment details are provided, an AI-enabled engine streamlines and automates the quotation comparison process by validating multiple data points and presents the customer with the most competitive quotation. The launch period will offer customers additional savings through promotion codes.

etrucKNow also offers real-time visibility, wherein shippers and carriers will always know where their shipments or drivers are through the platform's real-time track and trace capabilities. They will also receive pro-active service alerts on delivery milestones.

Through etrucKNow, carriers will have the opportunity to convert their empty space or trips into potential revenue through the marketplace platform which provides them with access to a network of shippers requiring road freight services. Interested truck vendors can register for an account on etrucKNow.com and are subject to a vetting and onboarding process.