India Post, Shiprocket to strengthen e-commerce export ecosystem

The Department of Posts, as part of its ongoing initiatives to create an export ecosystem for e-commerce in the country, has entered into an agreement with Shiprocket (Bigfoot Retail Solutions), one of the leading e-commerce enablement platforms. The collaboration aims to enhance e-commerce exports by leveraging India Post's extensive presence and reliable shipping solutions.

The agreement was signed in New Delhi in the presence of Alok Sharma, Director General, Postal Services, Manju Kumar, Chief Postmaster General, Delhi and Saahil Goel, co-founder and CEO, Shiprocket, marking a significant milestone in India’s cross-border e-commerce landscape.

"The partnership offers a lot of promise as the collaboration with logistics aggregators and e-marketplace leaders to boost e-commerce exports in the digital age. The agreement is the latest addition in India Post’s export-oriented initiatives after the memorandom of understanding (MoU) signed with Amazon last week," says the official release. 

Alok Sharma, Director General, Postal Services says, “India Post has taken a series of steps in the recent past like expansion of foreign post offices, introduction of postal bill of export (PBE) to enable commercial exports through post offices, launch of a competitive international tracked packet service and setting up of Dak Ghar Niryat Kendras (DNKs) across the country.

“The online order processing, export documentation, compliances and customs clearance has been made easy through electronic PBE, which can be filed on the DNK portal. Integration of DNK portal with different agencies and e-marketplace will benefit artisans, craftsmen and SME sellers from the remotest areas of the country. As on date, more than 600 DNKs have been made operational."

The agreement would result in technical integration between DNKs and Shiprocket, allowing India-based vendors who use Shiprocket to create e-PBE and shipping labels from the Shiprocket platform, the release added. The exporters can avail packaging, label printing, pickup facility and induct their shipments to the nearest DNK in any part of the country.

Manju Kumar, CPMG, Delhi says, “e-commerce has emerged as a powerful driver of economic growth and innovation and this collaboration aims to achieve the same by harnessing the extensive post office infrastructure and enable more small businesses on the Shiprocket platform to participate as well.”

Saahil Goel, Co-founder and CEO Shiprocket adds: “We are thrilled to extend our strategic partnership with India Post, a collaboration that is set to reshape the landscape of e-commerce and global trade for MSMEs. Together with India Post, we are committed to provide faster, more secure, and more efficient global parcel services to over 200 destinations worldwide. We aim to not only expand our reach but also reduce first-mile costs and delivery time through DNKs.”