APM Terminals Mumbai implements Navis N4 terminal operating system

May 27, 2021: The provider of operational technologies and services to global shipping industry, Navis, announced that APM Terminals Mumbai successfully completed the implementation of N4 Terminal Operating System (TOS).

“Also known as Gateway Terminals India (GTI), the facility joins the more than 30 other APMT sites leveraging N4 as the standard TOS and with the system in place, GTI is better equipped to provide significant enhancements in the interactive tools available to its customers while simultaneously driving efficiencies,” reads the release.

Located in the Nhava Sheva's Jawaharlal Nehru Port, across the bay of Mumbai, GTI Mumbai is India's busiest container terminal, handling more than 2 million TEUs annually.

Patrick Heilig, head of terminal operations systems at APMT, said, “It enables the sharing of best practices for improved efficiency; a foundation for deploying Navis’ advanced modules such as PrimeRoute; the development of in-house expertise that understands our customers and our business; centralized monitoring and support; and faster, cost-effective global development of front-end applications for customers.”

The implementation of N4 opens the door to new benefits including:

Better visibility and data exchange
The implementation of N4 will enable a host of improved interfaces to help customers better engage with the terminal – including greater visibility into container tracking as well as truck turn times to enable better planning for container pick-up/drop-off. GTI Mumbai will also have the ability to share its data at the container level, via its API products, providing live information feeds to customers to support improved, real-time decision making.

Advanced global monitoring
N4 will also be integrated as part of an advanced, global application monitoring solution that is being rolled out across all of APMT’s locations. Capable of monitoring end-to-end performance, the solution can spot issues with performance before they start to negatively impact operations. This ensures business continuity, improves terminal efficiency, and safeguards consistency (peak moves per hour) by ensuring that applications consistently operate at the speed they’re supposed to. It will also prevent minor problems from combining to cause a major outage.

Charles Gerard, general manager, APAC, Navis, said, “We’re proud that N4 was selected as the critical technology component that will enable all APMT sites to meet their business objectives and deliver first-rate customer service and by taking advantage of the N4 toolbox, GTI Mumbai is now well equipped to deliver on the goals it has set for 2021 and beyond.”