China Airlines selects IBS to modernise cargo operations

IBS Software has signed an agreement with China Airlines, the leading Taiwanese carrier, to deploy its iCargo solution as the new cargo management system.

The aim is to facilitate China Airlines’ cargo digitisation through iCargo’s single platform to maximise synergies across different entities and transform its cargo business globally, says an official release.

With the new IBS Software platform, China Airlines will transition from their existing cargo system to a new single platform which includes sales, import and export operations, air mail handling and revenue accounting capabilities, the release added. "It provides optimally automated digital technology for maximum efficiency and opportunities for sales management."

Eddy Liu, Senior Vice President, Cargo, China Airlines says: “China Airlines cargo has been endeavouring to modernise our digital capabilities for years. However, we see the evolutionary change in digital sales and operations since Covid, and I believe SaaS is the right solution we are looking for. We expect to build up a strong partnership with IBS Software and to realise faster time-to-market for our products and services without compromising compliance of data integrity.”

Gautam Shekar, SVP and Region Head, APAC and Middle East, IBS Software adds: “As a pioneer of APAC air cargo market and one of the heavyweight cargo players, China Airlines has extensive experience transporting special cargo and remains the carrier of choice for international transportation partners. We’re honoured to be selected by China Airlines to support its growth journey. This agreement aligns with IBS Software’s long-term strategy to further expand our presence in the exciting APAC market and help local customers modernise and add value to their cargo proposition.”

China Airlines has more than 10,000 employees worldwide, and operates a fleet of 112 aircraft including five Boeing 777 freighters.