CSafe completes commercial pilot of real-time track and trace with DHL

May 22, 2020: CSafe Global, the temperature-controlled container solutions for the transport of life-enhancing pharmaceuticals, became the first cold chain packaging provider to successfully implement track and trace technology into their active air cargo containers following a flawless commercial pilot shipment.

CSafe partnered with DHL for the pilot shipment. The RKN containers were loaded with temperature-sensitive pharmaceuticals and flown from Puerto Rico to Kentucky and then transported by truck to their destination in Chicago.

The shipment began when CSafe engineers successfully integrated state-of-the-art tracking devices into the RKN containers. These tracking devices provide real-time location, container temperature, ambient temperature, container tilt, container shock, door opening/closing events and humidity.

#CSafe has become the first to deliver #trackandtrace technology to the #coldchain market. We look forward to seeing our customers benefit from this revolutionary #innovation. #TemperatureAssuredLifeEnhanced #dhl https://t.co/IAbYKZun4a pic.twitter.com/7ErCWoqTjU

— CSafe Global (@CSafeGlobal) May 21, 2020

“This technology will bring the insight into shipment status and product condition that customers expect,” noted Tom Weir, chief operating officer, CSafe. “The tracking devices continually collect data and deliver it in real-time to a cloud-based platform. From there customers and CSafe support staff will have 24/7 access to monitor every shipment and intervene if necessary. It’s this ability to intervene that will give CSafe customers additional peace of mind that their products will arrive in perfect condition for patients. Being first to market with this type of innovation demonstrates CSafe’s commitment to best-in-class products and continuous improvement across our product portfolio.”

With this first commercial pilot now finished, CSafe will move on with additional commercial test shipments during the next few months and incorporate customer feedback into their custom visibility platform. The platform will be device agnostic and able to track additional, commercially available telemetry devices. This flexibility is essential for CSafe as they implement the technology across their entire portfolio of Air Cargo, Parcel and Cell & Gene solutions.

As a key partner focused heavily on their Strategy 2025 of digitalization, DHL has been very supportive of CSafe’s efforts on this project. Patricia Cole, global head Temperature Management Solutions and Same Day for DHL Global Forwarding noted that “We at DHL appreciate partners who are dedicated to innovation that not only meet the current need but goes well beyond to anticipate the future needs of our customers. This technology will revolutionize the cold chain and we are thrilled to be involved.”

CSafe’s CEO, Patrick Schafer, was not at all surprised that the team delivered despite challenges 2020 has brought with it. “Tom and his entire team have been researching, planning, testing and retesting every aspect of this project for months to ensure we provide the best possible hardware, software and experience to our customers. They enlisted help and insight from our partners and customers and the result is once again something we are all very proud to offer. While others may have delayed or cancelled innovation efforts due to COVID-19, we saw it as an opportunity to truly test the equipment and software. As always, the CSafe team, our partners at DHL and our active containers performed exceptionally well.”