DHL Express announces its 2018 rate adjustments for India

September 22, 2017: Leading express services provider DHL Express has announced its annual general average price increase, effective January 1, 2018. In India, the average price increase for international shipments weighing up to 300 kilogram will be 6.9 percent. An average rate increase of 9.9 percent will be applied for heavier and bulkier shipments weighing over 300 kilogram.

“The DHL Express customer promise is that we will provide the very highest levels of service quality for their international time definite shipments and their business,” said Ken Allen, CEO, DHL Express. “Over the last year, we have added new hubs with automated sorting capabilities to our international network and further strengthened our security measures in order to meet the requirements of our customers, partners and transport authorities. We have announced further investments in modernizing our aviation fleet, introducing more green vehicles for inner city delivery and enhancing our ground infrastructure around the world. We have also deployed new solutions – such as On Demand Delivery and Parcel Lockers – to make the delivery process even more convenient for retailers and their customers in the dynamically growing e-commerce segment. Our annual price increase ensures that we can make the investments needed to meet our customers’ expectations and to continue to make them successful over the long-term.”

RS Subramanian, SVP and Managing Director, DHL Express India, said, “As trade facilitators, offering exceptional time-definite services to our customers is vital to us. As global trade grows, we continue to invest significantly in our network in India and globally to further enhance our value proposition. The annual rate adjustment will help to offset the impact of inflation and the forex adjustments. It will also assist in augmenting our infrastructure to keep providing superior service to our customers.”

DHL Express adjusts its prices annually, taking into account inflation, currency dynamics and other rising costs, such as expenses related to compliance with enhanced security regulations, in each of the more than 220 countries and territories that it serves. Price adjustments will vary from country to country, depending on local conditions, and will apply to all customers where contracts allow.