Amazon sets up kiosk for order pick up, returns at Maha Kumbh Mela

Amazon India has set up a 'Suvidha Kiosk' at the 2025 Maha Kumbh Mela in Prayagraj, Uttar Pradesh to enable attendees to order from Amazon's products – from mobile phone chargers, garments, shoes to pooja samagri, blankets etc. which might be essential for attendees travelling from across the country, and have it picked up from this kiosk, or have their order delivered to a local address within a 3km radius.

Set up at Kumbh Kutir, Sector 24, Arail, Prayagraj, the facility handles both pickups and returns. For returning their Amazon orders, Maha Kumbh Mela attendees can initiate a return through the Amazon app and drop off the products at the kiosk.

Additionally, the kiosk will offer amenities such as a resting area with chairs, drinking water, mobile phone charging stations, and first aid kits. The Suvidha Kiosk will operate daily from 7:00 AM to 10:00 PM until 26th February.

"The Maha Kumbh Mela brings millions of attendees to Prayagraj who spend most of their day at the festival grounds, away from their local accommodations. Our Suvidha Kiosk addresses this unique situation by providing a convenient option for them to pick up or return their Amazon orders right within the Maha Kumbh Mela grounds. This initiative reflects Amazon's commitment to innovation and customer-centric solutions, even in unique circumstances." said Karuna Shankar Pande, Vice President, Amazon Logistics, India.