DTDC Express goes live on ONDC

DTDC Express has joined Open Network for Digital Commerce (ONDC) to empower sellers on the network by leveraging emerging technologies.

"The move underlines DTDC's commitment towards local businesses and small e-commerce sellers by ensuring access to the required tools and support in the largely evolving digital landscape," says an official release.

DTDC plans to leverage its expertise in express and standard B2C deliveries on the back of a stable and reliable network, the release added. "Through robust engagement with ONDC’s network of 1.5 lakh sellers and small entrepreneurs, DTDC Express, with its massive physical network of ~15,000 channel partners serving ~96 percent of the Indian population, aspires to achieve 1,500-2,000 shipments per day by the end of this year."

DTDC Express has launched or has in the pipeline services including next day delivery, pick up and drop off and QC-enabled reverse logistics. "Additionally, various e-commerce operations including order management, inventory tracking and payment processing will be simplified, enabling it to ensure a smooth and efficient logistics process for various sellers on the network. DTDC’s operations for ONDC is live in 5,000+ pin codes, serving 100+ tier 1, 2 and 3 cities."

T Koshy, MD & CEO, ONDC says: “ONDC’s vision is to create a truly inclusive e-commerce ecosystem wherein every seller, regardless of size, presence, and location, can access equal trading opportunities. With DTDC live on ONDC Network, we are a step closer to this reality."

Abhishek Chakraborty, Executive Director, DTDC India adds: “Our collaboration with ONDC signifies our vision to redefine the logistics paradigm, creating opportunities for growth for businesses of all scales in alignment with the evolving digital commerce ecosystem. Having said this, the focus will be on accommodating the growing demands of SMEs, small businesses, entrepreneurs, and local sellers, enabling end-to-end integrated logistics solutions that empower businesses even in the remotest corners of India.”