Ekart to enable last-mile deliveries for IKEA's home furnishings
Ekart will facilitate deliveries through IKEA India’s recently launched fulfillment hub in Delhi-NCR.
[From L to R]: Ratika Katyal, Store Fulfilment Operations Manager, IKEA India; Ramakrishnan V Country Fulfillment Sourcing Manager, IKEA India; Mani Bhushan, Chief Business Officer, Ekart; Saiba Suri, Country Customer Fulfilment Manager, IKEA India; and Siddharth Banerji, Head of Country Service Fulfillment Operations, IKEA India.
Ekart, one of India's leading 4PL supply chain companies, has partnered with IKEA to power last-mile deliveries for its home furnishings business, enabling seamless doorstep fulfillment of orders placed on IKEA’s website.
"As part of this collaboration, Ekart will play a crucial role in executing the optimised fulfillment of large parcels across IKEA’s extensive catalog of over 7,000+ products, including furniture, home décor and household essentials across North India," says an official release from Ekart.
Ekart's logistics capabilities will enable IKEA to fulfill most customer orders within 24 hours, the release added. "Ekart will facilitate deliveries through IKEA India’s recently launched fulfillment hub in Delhi-NCR, leveraging high-performance logistics solutions. The integration of real-time tracking will further ensure seamless deliveries and provide customers with enhanced visibility. With sustainability at the core of this partnership, Ekart will leverage its fleet of electric vehicles to align with IKEA’s commitment to eco-friendly logistics."
Mani Bhushan, Chief Business Officer, Ekart says: "This partnership is a testament to Ekart’s ability to offer enterprise grade supply chain solutions to large retail brands. IKEA’s vision is to create a better everyday life for many people, and Ekart is proud to be an enabler in this mission. For us, it has been about shared values of transparency and sustainability in the supply chain with an uncompromising commitment to customer delight and reliability. Through this collaboration, we will continue to unlock the world-class customer experience that IKEA is known for. IKEA satisfies its customers through a philosophy of close listening, engagement and support, and it matches well with Ekart’s mantra of reliability, response, and resolution. We look forward to delighting customers with this partnership.”
Saiba Suri, Country Customer Fulfilment Manager, IKEA India adds: "EV-led deliveries are at the heart of our expansion in the north of India. This move also brings us closer to our global EV100 goals. We are glad to extend this partnership with Ekart in our new market and look forward to powering IKEA India’s expansion story with greater efficiency and sustainable means as we grow together."
With grade A warehouses across 20+ locations and 7,000+ trucks, Ekart delivers across 15,000+ pin codes, the release added.
