Rivigo launches Relay-as-a-Service to revolutionise trucking

August 24, 2019: Technology-enabled logistics company Rivigo has launched Relay-as-a-Service (RaaS) that will benefit fleet owners and truck pilots in India. The service is based on Rivigo’s patented technological capability through which it has been operating the Relay Trucking model for the past five years.

The Relay Trucking model uses algorithms to ensure drivers are behind the wheel for a maximum of four-five hours at a stretch and reach home the same day. The model offers significant advantages over traditional trucking like air equivalent transit time, higher asset utilisation, four times safer than industry and more importantly pilots return home every day.

“With RaaS, we aim to offer the benefits of relay trucking to millions of fleet owners in India and bring in efficiencies in the logistics industry while directly addressing one the biggest challenges of chronic truck driver shortage. In addition to the relay network, technology and pilots, we will be making our fuel, maintenance, cashless payment solutions also available to fleet owners in the country through RaaS. Rivigo’s mission is to make logistics in India humane, more efficient and offer better service. Offering Relay-as-a-Service to fleet owners in the country is a significant step in that direction,” said Gazal Kalra, co-founder, Rivigo.

Earlier in August, Rivigo bagged patent rights for its driver relay model by the US Patent and Trademark Office. In July, Rivigo raised a funding of $65 million in the ongoing series E round led by existing investors Warburg Pincus and SAIF Partners.

Ramratan Singhi, owner of Sure Cargo Logistics, a fleet of 70 Bharat Benz trucks and who has signed up for the RaaS programme, said, “After almost six years of being in this business, I believe relay is the only solution to truck driver issue. I am proud to partner with Rivigo in relay. RAAS - Relay as a Service model helps make trucking efficient. We achieved 25-30% extra running per month per truck through RaaS, compared to using our resources. Hub-hub TAT was excellent, and the use of tech in all aspects of operations (fuel, maintenance) is helping us see the areas of concern in our trucks. It frees our management time and resources on getting more business while our trucks are operated by Rivigo Relay pilots. ”

Started in 2014, Rivigo currently owns a fleet of over 3000 trucks.