Turkish Cargo unveils AI-based chatbot CARGY to provide live cargo status

July 10, 2020: Turkish Cargo went live with its new artificial intelligence-based chatbot CARGY, which provides customers with the opportunity to inquire about the status of their cargo 24/7.

During its initial phase, CARGY provides the users with the opportunity to inquire the current status, details, available dates and flights for their cargo shipments via the airway bill (AWB) number.

Serving at the WhatsApp number of 0850 333 0777 with Turkish and English language options, CARGY will offer the opportunity to inquire the rate details at its second phase in September and will provide other details related to the cargo at its third phase which will go live in December.