WareIQ aims to offer best D2C post-purchase experience with new launch

October 22, 2021: The e-commerce fulfilment platfrom that provide next-day delivery for online brands, WareIQ has launched a shipment tracking platform for D2C brands which aims to assist clients in providing the best post-purchase experience to their customers.

“The branded tracking page feature will help brands create their own unique customized tracking links and convert them into a profitable marketing channel,” reads the release.

Introduction of shipment tracking platform aims at creating cross-sell/up-sell opportunities, driving repeat, and educating customers. Sellers can also integrate the customized tracking links to their own websites and let customers track their orders from there. The process for creating customized links to the merchant’s website is effortless, requiring only a few clicks to complete. With their own unique branding on tracking pages, retailers can now re-engage their customer base while offering them real-time updates on their products. It can additionally aid them in converting consumers back to their site by adding links to their website on the tracking page.

Harsh Vaidya, founder and CEO of WareIQ said, “WareIQ has always focused on ensuring that brands can offer a better post-purchase experience to their customers and Shipment Tracking Platform is an important step in that direction. We observed customers clicking on tracking links 5 times on an average. We wanted to use this opportunity for brands to share a tracking page that reflects their brand identity, and provides an avenue to smartly engage on new products & offerings to drive loyalty, cross-sell and repeat. With our branded tracking pages, we have witnessed brands experiencing a ROI ranging between 10-20X.”