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From (left to right) Yashpal
                                                                                             Sharma, Skyways Group, Manoj
                                                                                             Singh, Mumbai International
                                                                                             Airport, Roland Weil,  Frankfurt
                                                                                             Airport, Burak Omeroglu,
                                                                                             Turkish Cargo, Pramod
                                                                                             Patvardhan, GSK, Tushar
                                                                                             Jani, Cargo Service Center,
                                                                                             Abhishek Thakur,  Odyssey
                                                                                             Logistics, Pratyush Kumar,
                                                                                             Glenmark Pharmaceuticals
                                                                                             and Reji John, Indian Transport
                                                                                             & Logistics News.


                                                                               want our shipments to wait at
                                                                               transshipment points or at airports.
                                                                               That waiting time has to be minimized,
                                                                               or reduced altogether. During the
                                                                               transshipment or during changing of
                                                                               the flights, the handling of pharma
                                                                               cargo is a pain point, although
                                                                               improvements are there.”
                                                                                 The second panel ‘Supply Chain
                                                                               Therapy: Identifying Pain Points in
                                                                               Pharma Logistics’ touched upon
                                                                               regulations, the new logistics policy,
                                                                               trucking, bio-contamination, planning,
                                                                               and the import pains faced by the
                                                                               pharma industry. Blockchain as a
                                                                               solution for multiple data entries and
                                                                               for documentation into multiple systems
        extremely important and much cheaper                                   was discussed by panelists.
        than the claims, disputes, and the time                                  Speaking about the pain points of
        that is eventually spent on resolving                                  the CRO CDMO industry or the contract
        issues. We as an organization spent a lot                              research organization and contract
        of effort in training our people right from                            development and manufacturing sector,
        commercials to warehouse teams. This                                   Chandan Shirbhayye, AVP & Head of
        is because many times the mistakes                                     Supply Chain, Aragen Life Sciences
        start with the commercial team rather                                  said, “CRO CDMO industry operates at
        than the handling teams, because they                                  the lab scale and to a plant scale but
        don’t look at the documentation right,                                 for the pre-clinical requirements. This
        or do the checklist right, and eventually                              means that they are not typical bulk
        it gets passed on in an inappropriate                                  shipments or container loads. So if I
        manner to the handling team. Since                                     am importing a 5grams of HSM code
        the handling team is unaware of the                                    (product) which is restricted or under
        product, the packaging, temperature      Training is extremely         controlled circumstances, not having
        requirements, they end up doing           important and much           an exemption or a faster route to do
        something wrong. So you need to have    cheaper than the claims,       it always derails the whole process.
        end-to-end training.”                    disputes, and the time        Further, we come much before the
           Talking about the pain point         that is eventually spent       commercial manufacturing or launch
        of speed while handling pharma                                         of that product and at the stage of
        shipments at transit hubs, Pratyush       on resolving issues.         discovery in the lab. And at such a time
        Kumar, GM, Demand planning and              Yashpal Sharma             if you are unable to serve them(clients),
        Logistics excellence, Glenmark                Skyways Group            then they move on. One pain point is
        Pharmaceuticals said, “We don't                                        how we can have harmonization of


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