Page 19 - ITLN September - October 2023 for Magzter

our primary goal has always been to
www.itln.in
and forecast demand, improve inventory
enhance the customer experience. Our management and reduce waste. This
technological solutions have allowed us has resulted in an overall enhancement
to more accurately predict estimated of turnaround times across all aspects
arrival times, optimise route navigation of our operations. We are building one of
for our delivery personnel and packers, the best supply chain product stacks in
stabilise the supply chain and fulfilment the country today, and we are investing
at central hubs, monitor real-time trends heavily in customer-facing products
as well. Technical excellence is deeply
ingrained in our organisational culture."
Like many logistics providers, iThink
Logistics faces the challenges of last-mile
delivery in a diverse and complex market
like India," says Zaiba Sarang,
Co-Founder, iThink Logistics.
“The challenges include diverse
topography and infrastructure,
cash-on-delivery (COD) preference
and return and exchange
management. iThink has been
able to work out solutions that
include:
*Collaboration with India Post: To
overcome the delivery issues in
rural areas, iThink Logistics has
strategically partnered with India
Post. By synergising the extensive
reach and experience of India Post
with the cutting-edge technology
and swift services offered by
iThink Logistics, the intricacies of
logistics operations are poised to
be streamlined.
*Connect+: In order to mitigate
fraudulent activities
associated with COD
17
September - October 2023